Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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garrymoh
Level 7

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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Yes trying to activate two new devices to be ready for Thanksgiving football games...Murphys Law

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ROBCHI
Level 7

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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That is going on 4 hours being down guys, come on get it together.

GP2Engine
Level 9

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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@Dendawg wrote:

Amazon Web Services outage causes issues for Roku, Adobe


Good to know, thanks.

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GP2Engine
Level 9

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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I was just able to activate my TV. Red banner is still up on Roku’s website but it worked for me. 

Apparently the problem was caused by AWS having an outage, as reported by another commenter here. 

I still think it’s wrong that you cannot do anything with this TV only until after you signed in via Roku. They are essentially holding your TV hostage until you sign in, even if you cannot due to a problem out of your control. You can’t even watch Blu-rays or play video games unless you are signed in to Roku. That is wrong, IMO. 

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alldaylong1
Level 7

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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Once they get the server issues resolved, it sure would be nice if they can bug fix the 9.4 update so I can open Youtube on my newer roku rather than the older slower one.

 

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wildlifema
Level 8

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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 I finally got my TV activated.  Not sure if all the apps work, because I'm tired of fooling with it.  Will work on that after Thanksgiving.

 

BTACAttack
Level 7

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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Yeah, this is a total s#!t show.  No help from anyone.  I can't do anything with my TCL Roku TV.  Can't update software "because of a temporary firmware server issue".  I've been dealing with this **bleep** for a week.  Time to take the POS back to Wal-Mart and get another.  I actually bought 2 of the same TV together.  One works, one doesn't.  Mounted them and turned them on the same night.  Makes no sense.  But I am over it. 

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wildlifema
Level 8

Re: Is Roku having a server-wide issue regarding user accounts and activating devices?

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I finally got the TV activated last night.  Parts are working very well, some apps are having problems.