Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Is Roku 3500eu same as other 3500 models?

Hello, I've been offered a free 3500eu model streaming stick.

As per the subject title - is this the same as other 3500 models? Like 3500X?

I ask as I'm hoping to get the Disney+ app which the 3500X is compatible with but I can't find any specific mention of the 3500eu.

Or should I just get a newer model? I'm not needing 4K so don't need newest versions really.

Thanks for any help :-)

0 Kudos
Level 16

Re: Is Roku 3500eu same as other 3500 models?

I'm assuming the EU means it is designed for the European market. The basic hardware should be the same, but it's possible the firmware may be a bit different. In this age of digital TV, I'm not sure if there any slightly different video formats (50p vs 60p?) anymore.

0 Kudos
Level 14

Re: Is Roku 3500eu same as other 3500 models?

EU is euro model.

Likely to have different default channels and buttons on remote, but *should* work if factory reset and then you set up an account in your region (check the flag picture at top of web page)

HDMI normalised video standards worldwide, including flexible frame rate based on both TV and streamer negotiation for each video.

But 3500 (purple stick) is old, now slow with latest software, not all channels supported, 1080p max, won't screen mirror (I think), 2.4Ghz WiFi only (I think), and has a unique remote that is hard to replace.

You will get a better experience with latest Express (or more expensive models).  Relegate the 3500EU to secondary uses.  You may want to buy a short or long HDMI extension cable to connect to TV and get best WiFi connection


Not a Roku employee
0 Kudos