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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Mfinch
Level 7
‎11-18-2020 06:01 PM

Invalid format displays on screen

I am trying to turn the TV

 on and my tv says invalid format. I have switched the boxes from room to room and the box works on the other tvs  but those boxes do not work on this tv. Appreciate any help. Cannot find daupport and there is no phone support 

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renojim
Community Streaming Expert
‎11-18-2020 09:43 PM

Re: Invalid format displays on screen

Try taking it to the TV where it works and set the "Display type"  (Settings->Display type) to something other than what it's currently set to.  Also, try unplugging the power from the TV where it doesn't work for several seconds and then plug it back in.

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