Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Adri1
Level 7

Input error and black screen after update

After the recent update, If I pause a movie/show for any reason....take out the dog etc, I come back to a black screen saying to change the input on my remote. Nothing has changed with the input status.  I than get directed back to the home screen and have to go back into the channel where I just was.  Can anyone give any fix it tips?? #updatehelp #updateishorrible

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: Recent update-input error

@Adri1-

Roku operating system version 10.5, which is currently rolling out, has added a new "Power" item in the Settings > System menu for some of the latest Roku models.  In my estimation, these power management options don't work very well.

If you have a "Settings > System > Power" menu item, under "Auto power savings" see if deactivating "After 20 minutes of no interaction" fixes the problem.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Adri1
Level 7

Re: Recent update-input error

Awesome, Ill see if that helps when I get home tonight!!! Thank you!

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