Help

Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
crossld
Level 7
‎12-14-2020 01:39 AM

I cannot change the name of my ROKU device WEB SITE ERROR MESSAGE

If I log into my account, look at my linked devices and then click on the little icon for editing the name, I get a window come up and I can edit my device name but cannot save it.  When I hit Save I get the following error message.

Roku | Oops...

The website experienced an unexpected problem

There was an unexpected error in the website. The current page will not load. Close and re-open your browser, navigate back to the website, and try repeating your last actions. If the problem persists, please contact our support team. 

I have tried both firefox and Msoft Edge.


Who do I raise this issue with as it seems impossible to find a web site technical contact email address etc.

Thanks

0 Kudos
Reply
Labels