Roku Device Features, Settings & Updates

[TamaraS]

Hello, Hulu informed me they will no longer be supporting my model Roku along with: Roku Streaming Stick (3400X, 3420X), Roku LT (2400X, 2450X),Roku HD, 2HD, 2 XD, 2 XS (2500X, 3000X, 3050X, 3100X). The model I want to buy, Roku express, is not on the list, but want to confirm Hulu will be supported? And to set up the new device with my current channels, do I just log into my existing accounts on the new device?

[andyross · Accepted solution]

All current Roku's should support Hulu, along with those no more than 2-3 years old. And yes, just log in with your current account to authorize the new device.

To be safe, if you get a new Roku, be VERY careful when linking it to your Roku account. NEVER use Siri/HeyGoogle. NEVER simply click on a link that pre-fills in your browser address bar. Use these two links:

https://www.roku.com/

https://my.roku.com/link

[krussellors]

After 6/24/20 will Hulu support Roku Express. I don't know the year I bought it and can't find that by googling the serial number

[andyross]

From the main menu, go to Settings/System/About. The model number is is listed there. Only the 4 digit number is important. The letters after that are just how it was sold.

[ACaywd]

May I ask for suggestions on what Roku I should order to replace my #3050X in order to simply watch TV?  Yes, I want Hulu, which seems to have precipitated this necessity for change.  We're not into gaming or anything fancy, just a simple box to provide the basics.  Thanks so much for your advice -- I look forward to hearing from you very soon.   ~~Ann

[TamaraS]

Hi Ann,

I purchased the Roku Express a few weeks ago but am having issues with Hulu. It has been a constant issue, you can read through the thread. I don't game or watch traditional "live" tv, only stream. 

[JJB1127]

I have a roku express model 3930X and still having trouble with HULU

[JJB1127]

So I guess I'm wrong in thinking my older model express is the issue??

[atc98092]

Even the original Express (3700) is less than 4 years old. It is still a supported device by Roku, and lack of support is usually why a provider will drop older devices. There's likely something else occurring. Either Hulu has a problem with their app/channel, or Hulu is having issues at their end. This does happen, even with other devices. Amazon had a big problem with the Nvidia Shield for a number of months. 

[JJB1127]

thank you for the feedback.