Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Minjares85
Level 7

How do you stop roku inactivity timeout?

Jump to solution

I enabled my bandwidth and my tv keeps turning off any other suggestions? 

0 Kudos
1 Solution

Accepted Solutions
RokuKariza-D
Roku Employee
Roku Employee

Re: How do you stop roku inactivity timeout?

Jump to solution

Thanks for the post, @Minjares85

Please note that some streaming channels employ their own mechanism to cease data usage after a specific period of inactivity. These features will not be affected even if you enabled Bandwidth Saver on your Roku settings. We suggest reaching out to the channel developer to see if they have any additional settings or options within their channel that may allow the functionality you are looking for.

I hope this helps. 

 

All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

5 REPLIES 5\
RokuKariza-D
Roku Employee
Roku Employee

Re: How do you stop roku inactivity timeout?

Jump to solution

Thanks for the post, @Minjares85

Please note that some streaming channels employ their own mechanism to cease data usage after a specific period of inactivity. These features will not be affected even if you enabled Bandwidth Saver on your Roku settings. We suggest reaching out to the channel developer to see if they have any additional settings or options within their channel that may allow the functionality you are looking for.

I hope this helps. 

 

All the best,
Kariza

Kariza D.
Roku Forum Moderator
DBDukes
Community Streaming Expert

Re: How do you stop roku inactivity timeout?

Jump to solution

@Minjares85 wrote:

I enabled my bandwidth and my tv keeps turning off any other suggestions? 


Let's be sure what we're talking about. Go to Settings > Network > Bandwidth saver

Is it set to On or Off?

Also, what Roku device model and model number? Settings > System > About

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
PorteraTA
Level 7

Re: How do you stop roku inactivity timeout?

Jump to solution

My answer is specific to TCL with ROKU integration TV (series 6)

there are two settings

one is mentioned as going from TCL Home Screen to the list and moving to SETTINGS.

select NETWORK and navigate to bandwidth saver , switching it off.

the second is Home Screen navigate to SETTINGS, then find SYSTEM 

the next list search for POWER

you’ll find Auto Power Savings.

one is reduce power after 15 minutes and the other is turning off after 4 hours.

#tcl

#Series-6

Tags (2)
0 Kudos
Teresa751
Level 7

Re: How do you stop roku inactivity timeout?

Jump to solution

@Minjares85 wrote:

I enabled my bandwidth and my tv keeps turning off any other suggestions? 



Mine does the same thing and it's set to off (data saver). 

0 Kudos
RokuKariza-D
Roku Employee
Roku Employee

Re: How do you stop roku inactivity timeout?

Jump to solution

Hi @Teresa751

Thanks for the post.

Does the issue only occur when you access a specific channel? If so, I'd recommend checking my post above as it may answer your inquiry.

For more information. you can refer to this link: How do I use Bandwidth Saver to avoid going over my internet data cap?


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos