Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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mwwhite
Level 7

How do get Roku chat service for customer support

Can some from Roku customer support contact me?

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5 Replies
MarleyCat
Level 7

Re: How do get Roku chat service for customer support

You can't. They don't want to talk or chat with you. Just send money

canelakestd
Level 7

Re: How do get Roku chat service for customer support

Ref:  Ticket # 3979012

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Calvin73
Level 7

Re: How do get Roku chat service for customer support

Roku has obviously sub contracted work to these “experts”, for 5 dollars. And you can pay them to tell you what you already looked up on YouTube. It’s a joke,

MsPat
Level 7

Re: How do get Roku chat service for customer support

Why I got to keep typing the same thing you know what I am talking about. The key word is I can't get bet+2nd episode of the Oval and you are charging me for some channel allbk  that I didn't request.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do get Roku chat service for customer support

@MsPat

Thanks for the post.

For content related issues, you will need to contact the channel provider. Many channels on Roku are developed and maintained by the channel provider themselves. 

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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