Features, settings & updates

[Tom3holer]

I have two Xfinity accounts and would like to change one of my Roku devices to the account with the larger channel selection. I D/L the Xfinity app and installed it and activated it but it says "This device can only access Xfinity stream on your in home xfinity wifi. Ido have one of the 3 boxes on a different wifi and it works fine. The one I an trying to get to work in in a different state and has a limited Xfinity channel selection. I think it is on the limited channel account but cannot see how to change it to the other account.

Is there a way to change it to the other account?

Thanks for any advice or help

Tom

[andyross]

The Xfinity app uses the network it's connected to to find the account it's tied to. That is what sets your configuration. It is security on Comcast's end to prevent theft of services. It's no different than connecting a cable box.

[StreamerSue]

@Tom3holer  This is a question to ask XFinity not Roku. Thanks