Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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dndtv
Level 7

Horrible customer service, oh wait no service! No phone number, need technical information, IR supp

I need to know which roku players support IR control. 

 

Specifically the Roku Express 4k+, it has a voice remote but does it also support IR control/IR Sensor? or RF only. 

 

There was no easy way to access this specific information for AV integrators. The lack of human phone support will steer my recommendation on all future ROKU products, no support, no customer.

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DBDukes
Community Streaming Expert

Re: Horrible customer service, oh wait no service! No phone number, need technical information, IR s


@dndtv wrote:

I need to know which roku players support IR control. 


Everything that's not a stick.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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