Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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weslodman
Level 8

Re: Homekit no response

FYI you can only use out of home controls if you have an Apple TV, iPad, or HomePod set up as a “home hub”.

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firedad82
Level 8

Re: Homekit no response

I know this. That isn’t the issue. 

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firedad82
Level 8

Re: Homekit no response

There was an update today and I was hoping it would fix the issue of showing no response after 15 minutes of turning it off, but it did not. So since There’s been little to no response from roku, I did a factory reset and it loaded all my apps back after signing in. The only downside is logging back into all your apps. But the tv now works in HomeKit as it should.  

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Porterlisw
Level 7

Re: Homekit no response

Curious after a day or so if the issue returned? I might try the factory reset. Also, big surprise Roku Support has been as (un)responsive as your TV in HomeKit lol 

firedad82
Level 8

Re: Homekit no response


@Porterlisw wrote:

Curious after a day or so if the issue returned? I might try the factory reset. Also, big surprise Roku Support has been as (un)responsive as your TV in HomeKit lol 


I did it last night around 6. Normally through the day it would sometimes respond and most of the time it wouldn’t, but it always showed no response after about 15 minutes of turning it off. Since I did a factory reset it has worked as it should and I haven’t had any issues with it. 

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Mccowg
Level 8

Re: Homekit no response

I tried the factory reset and unfortunately no change.

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firedad82
Level 8

Re: Homekit no response


@Mccowg wrote:

I tried the factory reset and unfortunately no change.


Did you remove it from home app before factory resetting your tv? 

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Mccowg
Level 8

Re: Homekit no response

Yes I did 

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firedad82
Level 8

Re: Homekit no response


@Mccowg wrote:

Yes I did 


I updated and still had the issue so then I factory reset and everything worked as it should. But first I removed the tv from the home app. Maybe try again. Maybe something got hung up. Not sure. If you didn’t update before you did the reset and it updated during the setup it could be an issue maybe. 

 

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Mccowg
Level 8

Re: Homekit no response

Tried it again...removed TV from homekit, did the factory reset and so far so good it appears this time the reset worked!! Thanks for the help

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