Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Home Button Issues

Hi,

Almost every time I hit the home button it starts downloading a random App such as Pluto or Roku channel.  I have to hit the back button multiple times to get it to stop and go back to the main screen.  I've had other Rokus and I've never seen this happen before.  It's very annoying.  Even if I hit the middle button button ( forward arrow with two lines) to bring it off the screen saver it starts downloading an app I don't want or have.  

Anyone know how to fix this?

Thank you.

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2 Replies
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Level 19

Re: Home Button Issues

Do you have Movie Magic screensaver with buildings and characters from movies? It also has links to apps and when you press ok it will load whatever link to an app the screensaver was over. So switch to the digital clock screensaver. 

Edmund
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Level 7

Re: Home Button Issues

That makes so much sense.  I will change that.  

 

Thanks SO much.

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