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chapvlg
Newbie

Help getting rid of the commenting Voice Assistant?

I have had my Roku for years and all of a sudden and I don't know how it started, but every time I launch Roku there is this irritating computer voice commenting on everything I select.

EX Netflix ..... "loading Netflix"..... "Vikings Valhalla" ......"episode 6(and what ever the title is)'' "loading video" ..."there are 46minutes and 39 seconds left"

HOW DO I GET RID OF THIS IRRITATIONG FEATURE????????

 

Thank you

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3 REPLIES 3
Spartan117
Streaming Star

Re: Help getting rid of the commenting Voice Assistant?

Press the * on your remote 4x

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makaiguy
Community Streaming Expert

Re: Help getting rid of the commenting Voice Assistant?

A feature called Screen Reader (renamed from Audio Guide in Roku version 10.5) announces where you are in the Roku menus for the benefit of the visually impaired. At some point you may have hit the * key on your Roku remote four times in a short period of time. This is a shortcut that toggles the Screen Reader feature on and off, so four quick presses of the * key should toggle this feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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paunboli2
Newbie

Re: Help getting rid of the commenting Voice Assistant?

try to reset the remote or reinstall the battery  

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