I have Xfinity Cable and researched what version of roku to purchase to be comparable
I bought Model 3810X with the software version high enough. But I am not sure if I purchased the wrong thing. I have gone back and forth with comcast, amazon tech support etc. for weeks now.
Everything installed correctly, but is so slow or does not get a station at all.
I have to go into settings everytime, and check I have good wireless and internet etc.
What i purchased was Roku Streaming Stici+ for HD/4K/HDR.
on the side of the box it also says 1080/720
The version software is 9.20.
I have one 4K tv, and a Samsung 1080P
And i have another 1080I
Is this incorrect? Did i purchase the wrong Roku.
Please advise.
Thank you,
Jane
