Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

HP Plasma PL5060N - Roku won't complete startup - just quits

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My Roku Express works fine on other TV's but  I can't get it to work on my older HP Plasma TV - model PL5060N. It starts up an then I just get a blank screen on the TV. It's plugged into the only HDMI port. Anyone else have Roku working on a similar HP Plasma TV?

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Level 19

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

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I'd suggest hooking the Roku up to the tv on which it works.  Via Settings > Display type, set the Roku to the projector's 720p display resolution, not the "Auto detect" setting.  When you get the screen with the countdown timer click the "Yes the screen looks good" button.   Now return the Roku to the projector and see if it works.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Level 21

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

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Yep, I just looked up the specs for that display. It's not a 1080p display. The accepted input signals are 1080i, 480i, 480p, and 720p. Over HDMI it likely only accepts 720p and 1080i. The native screen resolution is 1366 x 768, so 720p would likely provide the best image. Many older TVs don't report their correct supported resolutions via the EDID signal, so the Roku is attempting to send a 1080p signal, which the TV can't accept. Follow the suggestion by @makaiguy to manually set the resolution to 720p. If someone could offer the correct button press sequence you could probably do it without moving to a different TV, but I only have a Roku TV sitting next to me at the moment so I can't count the button presses with it. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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4 Replies
Level 19

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

Jump to solution

I'd suggest hooking the Roku up to the tv on which it works.  Via Settings > Display type, set the Roku to the projector's 720p display resolution, not the "Auto detect" setting.  When you get the screen with the countdown timer click the "Yes the screen looks good" button.   Now return the Roku to the projector and see if it works.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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Level 21

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

Jump to solution

Yep, I just looked up the specs for that display. It's not a 1080p display. The accepted input signals are 1080i, 480i, 480p, and 720p. Over HDMI it likely only accepts 720p and 1080i. The native screen resolution is 1366 x 768, so 720p would likely provide the best image. Many older TVs don't report their correct supported resolutions via the EDID signal, so the Roku is attempting to send a 1080p signal, which the TV can't accept. Follow the suggestion by @makaiguy to manually set the resolution to 720p. If someone could offer the correct button press sequence you could probably do it without moving to a different TV, but I only have a Roku TV sitting next to me at the moment so I can't count the button presses with it. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 7

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

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Thank you sir as you’re guidance resolved my issue. Thank you makaiguy.

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Level 7

Re: HP Plasma PL5060N - Roku won't complete startup - just quits

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Atc98092 - you were right. Makaiguy’s guidance solved my issue. Thanks. T9s

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