Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

HELP! UPGRADE button won’t click!

“Check software upgrade” appears after turning into on after a week. I CANNOT actually click the UPGRADE button in order to complete this. I also cannot do anything by going to Home > Settings > System > System update bc the “check software upgrade” message won’t disappear, and it says there is nothing to update. How can I make this disappear?
0 Kudos
4 Replies
Highlighted
Level 12

Re: HELP! UPGRADE button won’t click!

Why do you keep going to that screen? The software will upgrade itself when an update is available.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
0 Kudos
Highlighted
Level 7

Re: HELP! UPGRADE button won’t click!

I’m having this same issue at the moment. Anything help?
0 Kudos
Highlighted

Re: HELP! UPGRADE button won’t click!

I'm having the same issue. Is there a fix? 

0 Kudos
Roku Employee
Roku Employee

Re: HELP! UPGRADE button won’t click!

@bikerz4christ 

Thanks for the inquiry.

We would recommend that you restart your device, as well as replace the batteries in your remote. If the issue is still not resolved, please send me a PM with a screenshot of the screen that you are seeing along with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos