Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Tarabelle
Level 7

HDMI error

I have gotten the HDMI error. I have gotten it before and followed instructions on plugging and unplugging / turning. on / off my Roku and TV . STILL getting the message . any suggestions on what else to do ? 

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: HDMI error


@Tarabelle wrote:

I have gotten the HDMI error. I have gotten it before and followed instructions on plugging and unplugging / turning. on / off my Roku and TV . STILL getting the message . any suggestions on what else to do ? 


Don't think I've ever heard of a Roku error mentioning HDMI.  With HDMI problems you typically just get a blank screes, with maybe a "no signal" error from the tv.  HDCP error, maybe?

What model and model number Roku? (Settings/System/About)

What Roku software number and when was it installed? (Settings/System update)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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Matthew12345__
Level 7

Re: HDMI error

I got the HDMI error code (HDCP) intermittently on my previous flagship QLED TV and also now on my LG CX TV, with the Streaming Stick+ so it's nothing to do with the TV, after searching through forums, it appears to be a common issue with no current solution

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