Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

HBO

I subscribed to HBO max through my iPhone. I cannot figure how to link it on Ruko. When I sign in I get a message as if I’m a new user. Please help me!!

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4 Replies
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Level 7

Re: HBO

I have a similar issue. I purchased HBO Max through Roku and can watch on tv.  When I watched HBO on my laptop through the hbomax website it was fine.  But tonight when I went to watch on laptop, it wanted me to subscribe, even though I am subscribed through Roku.  Never go on after an hour of troubleshooting.

Any advice is welcome.

 

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Level 7

Re: HBO

So I was misspelling my email when I was logging in lol once I fixed that logged in using the “Log in with a different account” button. 

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Level 7

Re: HBO

If using the “Log in with different account” button doesn’t work contact HBO customer service they actually walked me through and found my mistake with the email 

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Level 7

Re: HBO

Thanks.  I chatted with HBO customer service, and found out that my subscription on Roku is for HBO, not HBO Max.  Now I can watch HBO (not Max) on my laptop,

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