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TheRedJoka
Level 7
‎10-10-2020 09:21 PM

Gunck stuck on my tv

There is the gunck stuck on the outside of my TV screen. I have tried to clean it using my cleaning solution and it still wont come off. It seems the only way to get it off is to scratch it off but I'm too afraid to do that....please help

Roku TV 

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makaiguy
Community Streaming Expert
‎10-10-2020 09:38 PM

Re: Gunck stuck on my tv

You're talking about a foreign substance sticking to the external surface of a Roku tv set? Roku only supplies the operating system for your set - the physical set itself is the responsinility of the set's manufacturer.

Edited to add:

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...:

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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