Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Gunck stuck on my tv

There is the gunck stuck on the outside of my TV screen. I have tried to clean it using my cleaning solution and it still wont come off. It seems the only way to get it off is to scratch it off but I'm too afraid to do that....please help

Roku TV 

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Level 18

Re: Gunck stuck on my tv

You're talking about a foreign substance sticking to the external surface of a Roku tv set? Roku only supplies the operating system for your set - the physical set itself is the responsinility of the set's manufacturer.

Edited to add:

Roku TV Manufacturer Support Contacts:
https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...:

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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