Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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rkane
Level 7

Guest Mode

I can't exit guest mode. Went online and updated my pin. Disabled guest mode and still nothing. Can't do a factory reset because that option isn't offered in Guest Mode. 

The fact that this is even an issue is crazy. 

We've done everything. 

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3 REPLIES 3\
boogernose
Level 18

Re: Guest Mode

Shouldnt need to do a Hard Reset.

Try Settings/System/system restart

---A problem clearly stated is a problem half solved---.
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rkane
Level 7

Re: Guest Mode

This is not working it’s stuck on guess mode 

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boogernose
Level 18

Re: Guest Mode

What Model Roku do you have?

You can Factory Reset any Model as far as I know. https://support.roku.com/article/208757008

Somewhere on the Roku there is probably a pin hole or something somewhere.

Stick a paper clip down it and hold it down for 30 seconds...

or Settings/system/Advanced system settings/Factory reset>>use the pin offered at bottom.

Or go to https://my.roku.com/account and at bottom either unlink the device or deactivate the account

and start from scratch.

Keep us posted.

 

---A problem clearly stated is a problem half solved---.
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