Roku Device Features, Settings & Updates

[rkane]

I can't exit guest mode. Went online and updated my pin. Disabled guest mode and still nothing. Can't do a factory reset because that option isn't offered in Guest Mode. 

The fact that this is even an issue is crazy. 

We've done everything. 

[boogernose]

Shouldnt need to do a Hard Reset.

Try Settings/System/system restart

[rkane]

This is not working it’s stuck on guess mode 

[boogernose]

What Model Roku do you have?

You can Factory Reset any Model as far as I know. https://support.roku.com/article/208757008

Somewhere on the Roku there is probably a pin hole or something somewhere.

Stick a paper clip down it and hold it down for 30 seconds...

or Settings/system/Advanced system settings/Factory reset>>use the pin offered at bottom.

Or go to https://my.roku.com/account and at bottom either unlink the device or deactivate the account

and start from scratch.

Keep us posted.