Hello. I have two questions I hope someone can answer. First, can someone confirm that a guest cannot sign into their own Roku account when they use Guest Mode; they can only sign into the channels that are on Roku Guest Mode. Second, does anyone experience not being able to sign out of Guest Mode from the Roku device? I can only sign out by going to my online account.
Unfortunately, you can't log in to your Roku account when in Guest Mode. I thought I would be able to do this when I tried a few months ago. I wanted to view the Roku Channel premium add-ons on my mom's Roku. I even tried casting the premium channels from my phone's Roku app to the Roku in Guest Mode, but that wouldn't work either.
And yes, I was also unable to sign out of Guest Mode on the Roku. I'd have thought Roku would have fixed this major problem by now. I had to factory reset the unit. At that time, I don't think the Roku had the latest OS required for signing out via the Roku website.