Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Jeezy98
Level 7

Gray vertical bar on 50 inch Roku tv

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There is a gray bar on TV help

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1 Solution

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atc98092
Community Streaming Expert

Re: Gray vertical bar on 50 inch Roku tv

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Is this a thin line, or fairly wide? Since you said bar I'm assuming the latter. 

The odds are this is a hardware, not software issue. Roku does not manufacture or sell the TVs, they only provide the operating system. For hardware issues you have to work with the manufacturer. Hopefully it's new enough to be under warranty. 

Dan

Roku Community Streaming Expert

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Jeezy98
Level 7

Re: Gray vertical bar on 50 inch Roku tv

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I also factory reset it as well

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atc98092
Community Streaming Expert

Re: Gray vertical bar on 50 inch Roku tv

Jump to solution

Is this a thin line, or fairly wide? Since you said bar I'm assuming the latter. 

The odds are this is a hardware, not software issue. Roku does not manufacture or sell the TVs, they only provide the operating system. For hardware issues you have to work with the manufacturer. Hopefully it's new enough to be under warranty. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Jeezy98
Level 7

Re: Gray vertical bar on 50 inch Roku tv

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Ok thanks for the help

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