Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Gray vertical bar on 50 inch Roku tv

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There is a gray bar on TV help

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Level 21

Re: Gray vertical bar on 50 inch Roku tv

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Is this a thin line, or fairly wide? Since you said bar I'm assuming the latter. 

The odds are this is a hardware, not software issue. Roku does not manufacture or sell the TVs, they only provide the operating system. For hardware issues you have to work with the manufacturer. Hopefully it's new enough to be under warranty. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 7

Re: Gray vertical bar on 50 inch Roku tv

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I also factory reset it as well

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Highlighted
Level 21

Re: Gray vertical bar on 50 inch Roku tv

Jump to solution

Is this a thin line, or fairly wide? Since you said bar I'm assuming the latter. 

The odds are this is a hardware, not software issue. Roku does not manufacture or sell the TVs, they only provide the operating system. For hardware issues you have to work with the manufacturer. Hopefully it's new enough to be under warranty. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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Level 7

Re: Gray vertical bar on 50 inch Roku tv

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Ok thanks for the help

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