When setting up parental controls you will be required to create a 4-digit PIN (Personal Identification Number) that will be used for enabling and disabling parental controls and changing related settings. Do not forget your PIN. If you do, only a factory reset will allow you to gain access to these settings. For more information on how to perform a factory reset visit our Support page here:
Please note: Your parental controls PIN is different from your Roku account PIN.