Features, settings & updates

[LoverGirl19]

I forgot my parental code. Do I have to factory reset my tv?

[boogernose]

You could ask the little creeps what it is cause they probably figured it out.

Otherwise the answer is probably yes.

If you log in with the same account it should have saved your Channels and such.

[RokuDanny-R]

[post moved to appropriate board]

@LoverGirl19 

Thanks for the inquiry.

When setting up parental controls you will be required to create a 4-digit PIN (Personal Identification Number) that will be used for enabling and disabling parental controls and changing related settings. Do not forget your PIN. If you do, only a factory reset will allow you to gain access to these settings. For more information on how to perform a factory reset visit our Support page here: 

Please note: Your parental controls PIN is different from your Roku account PIN.

For more information regarding parental controls, visit our Support page here: How do I block content using parental controls?

Thanks,
Danny

[Athomas1]

I forgot my political troll pin number how do I reset or change it to unblock channels

[Flashcucumber]

Hi Danny, is Roku just the same as all streaming devices and TVs in that clever children can just factory reset to get round these obviously weak parental controls??

[renojim]

@Flashcucumber, yes, but they'd have to create their own Roku account and link the factory reset device to it to do anything with it.