Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Firmware Update 4201

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Hi there

I have 2 x Roku Powered 4201SA - the company they were purchased via in SA does not exist any longer Smiley Sad

Is there a way I can download and do a Firmware update via USB/SD cards? I only want to stream Netflix via my SA account. 

Thank you

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Level 19

Re: Firmware Update 4201

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Thanks for the note. That is not a standard Roku device that we offer assistance or support for unfortunately, as it was not sold by Roku. That model of device was offered by a 3rd party internet/TV service provider. They would be the only entity that could offer any additional help with that type of device. 

 

Thanks,

Tanner

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Highlighted
Level 19

Re: Firmware Update 4201

Jump to solution

Thanks for the note. That is not a standard Roku device that we offer assistance or support for unfortunately, as it was not sold by Roku. That model of device was offered by a 3rd party internet/TV service provider. They would be the only entity that could offer any additional help with that type of device. 

 

Thanks,

Tanner

View solution in original post

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