Help

Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jjackxx03
Level 7
‎05-23-2020 04:31 PM

Express keeps updating

My Roku Express keeps updating, But never actually starts up. Anyone tell me what’s going on?

0 Kudos
Reply
2 Replies
renojim
Level 21
‎05-23-2020 07:54 PM

Re: Update

I can't really say what's going on, but you may want to try a factory reset.  Find the little pinhole and press the reset button for no less than 30 seconds ignoring anything that may appear onscreen.

0 Kudos
Reply
RokuDanny-R
Roku Employee
Roku Employee
‎08-18-2020 04:44 PM

Re: Express keeps updating

@Jjackxx03 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can update and finish setting up your Roku device. Then once your device is setup, try switching back to your home wireless network.

Keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply