Roku Device Features, Settings & Updates

[NannyNoodle]

My Roku is an older model however it does log on to WiFi without and problems but then I get the error code 011 saying it is unable to connect to Roku contact support or try again later but it's been a couple of hours and it is still doing the same thing it is all green for WiFi but not connecting to Roku any ideas?

[makaiguy]

I've run into this here several times.  This has always worked for me:

• Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
• Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.
• Find and connect to your network via Settings> Network > Set up connection

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds.  When it comes back up, see if you then can set up the network connection.