My Roku is an older model however it does log on to WiFi without and problems but then I get the error code 011 saying it is unable to connect to Roku contact support or try again later but it's been a couple of hours and it is still doing the same thing it is all green for WiFi but not connecting to Roku any ideas?
I've run into this here several times. This has always worked for me:
Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.
Find and connect to your network via Settings> Network > Set up connection
If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you then can set up the network connection.
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