Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Entire left side of screen is missing

Not sure where this would go.

This morning I went to use my Roku and the side where there is settings, search channels, etc., is not there. My channels are there and they work fine, no problem.

I have unplugged the Roku stick and restarted my modem/internet connection, yet it is still not working.

Has anyone had this problem before?

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4 Replies
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Level 18

Re: Entire left side of screen is missing

Can you use the left arrow to scroll the screen over to where you can access the menu on the left?

It sounds like the Roku is sending you a higher resolution than your tv can display.  If you can arrow left and get the menu to work, try Settings > Display type and setting your Roku to your tv's actual resolution, not Auto detect.

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Entire left side of screen is missing

Hi makaiguy

Thank you for replying

No, it does not go left. I have tried. I even reset the TV settings in case it was the TV itself.

If I could get it to go to the left, then I will change the resolution setting.

I have been using this stick for over 2 years, with no issues until today.

I will see what happens tomorrow. At least I still have my channels. Smiley Happy

Again, thank you.

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Level 18

Re: Entire left side of screen is missing

Does your set have other HDMI ports you can try? Other tv you can try it on?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Entire left side of screen is missing

Hi Makaiguy,

Sorry I took so long to respond.

I did follow your suggestion about using another HDMI port and it worked!! I had actually unplugged the Roku stick for a couple of days before I did that, and then plugged it back in.

Thank you so much for your help.

 

CD

 

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