Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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agbrowne
Level 8

Does the Roku Express 4K (Germany) have a search feature?

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I am not finding a search feature, either on the remote or in the TV navigation, that could be used to search available channels.

Also, it appears both Amazon Prime Video and Disney+ are not available in the Channel Store.

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renojim
Community Streaming Expert

Re: Does the Roku Express 4K (Germany) have a search feature?

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When you go to https://www.roku.com/ is the country that shows in the bottom right corner of the page set to Germany?  Was the country set to Germany when you first created your Roku account?  It's easy to confuse the Roku when the country of the account and the physical country where the Roku is located don't match.

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MilesT
Level 12

Re: Does the Roku Express 4K (Germany) have a search feature?

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Roku does not offer search features in every country.

There are lists of channels on 3rd party websites with add-links/codes just a quick web search away.

Best practice is to log into roku account on your computer so clicking an add-link takes you direct to right screen in account, then request system update on streamer to make the channel appear on the device.

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renojim
Community Streaming Expert

Re: Does the Roku Express 4K (Germany) have a search feature?

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Roku has just announced their launch in Germany, so everything may not be quite ready:
https://www.roku.com/blog/germany-launch

Those channels should be available:
https://channelstore.roku.com/de-de/details/e093bdb60bb2a48289cd5d3c89b3b140/disney-plus
https://channelstore.roku.com/de-de/details/afbca04cc0e1c93a2ea8f3382b56172c/prime-video

 

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agbrowne
Level 8

Re: Does the Roku Express 4K (Germany) have a search feature?

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When I click on the links to Disney+ and Amazon Prime Video that you provided, the "Add Channel" button for each of these services is inactive.

So, it appears Disney+ and Amazon Prime Video are not available in Germany.

 

renojim
Community Streaming Expert

Re: Does the Roku Express 4K (Germany) have a search feature?

Jump to solution

When you go to https://www.roku.com/ is the country that shows in the bottom right corner of the page set to Germany?  Was the country set to Germany when you first created your Roku account?  It's easy to confuse the Roku when the country of the account and the physical country where the Roku is located don't match.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

agbrowne
Level 8

Re: Does the Roku Express 4K (Germany) have a search feature?

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Thanks very much, renojim! You identified my problem.

I solved the problem by creating new credentials, making sure these were associated with Roku (Germany).

Now I have access to a whole new world of Roku Channels, including Amazon Prime Video, Disney+ and a host of local German-language TV and video channels.

renojim
Community Streaming Expert

Re: Does the Roku Express 4K (Germany) have a search feature?

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Happy to help!  Thanks for letting us know it worked.
                                                                       

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.