Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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jbernard911
Level 7

Does Roku use data when tv is off?

Does Roku continue to use data from my satellite internet provider even after I turn off my tv?

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4 Replies
atc98092
Community Streaming Expert

Re: Does Roku use data when tv is off?

If you simply turn your TV off while the Roku is streaming something, yes it continues streaming until the 4 hour alert is activated to ask if you're still watching. If you first press the Home button on your remote and see the Roku home screen before you turn off the TV, then in general the Roku is no longer using data. However, as long as the Roku is powered on and connected, it does occasionally check the Roku server for updates. Other than that, there's very little network activity from a Roku device. 

You cannot disable the auto-update function, so if you want it to use absolutely no data when not in use, you need to power it off. 

You didn't mention what model Roku player you are using. If you are using a player that has a USB cable for power, and you use a USB port on the TV to supply the power, then it's likely your Roku is being turned off every time the TV is powered off. If you see the bouncing Roku logo when you power the TV on, then it's turning off with the TV.

Dan

Roku Community Streaming Expert

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makaiguy
Level 21

Re: Does Roku use data when tv is off?


@atc98092 wrote:

If you simply turn your TV off while the Roku is streaming something, yes it continues streaming until the 4 hour alert is activated to ask if you're still watching.


This function is controlled via Settings > Network > Bandwidth saver
If you turn this setting off, it won't stop streaming after 4 hours and will continue indefinitely.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Cathysusanwelsh
Level 7

Re: Does Roku use data when tv is off?

I have 3 Roku Streaming Stick +, and all 3 are plugged into the USB port on the TV for power.  2 of the 3 when I turn off the TV, the Stick also turns off, but on one of them plugged into a Vizio TV, the Stick stays on most of the time.    I did discover that you need to exit the streaming app such as Netflix when done viewing or else it continues streaming, and the next time you turn on the streaming app, it is now 4 hours in the future.  This is bad.  If the TV is powered off, the streaming should stop as well.  I do not have unlimited bandwidth as Comcast changed it recently this year. What can be done to stop this, other than getting out of bed at night, and disconnecting the USB port.

 

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atc98092
Community Streaming Expert

Re: Does Roku use data when tv is off?

The fix is to always hit the home button on the remote before you turn the tv off. If the Roku is always powered up, that’s the only certain way to ensure it doesn’t remain streaming with the tv off. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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