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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Caseyel
Level 7
‎12-04-2020 04:14 PM

Did you purchase protection plan?

We purchased 3 yr Protection Plan but we’ve not received anything re that purchase. It’s been 4-6 wks now. 

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makaiguy
Level 20
‎12-05-2020 12:03 PM

Re: Did you purchase protection plan?

As far as I know, Roku hasn't sold an extended warranty since 2016 - see https://support.roku.com/article/208757118

From whom did you purchase this warranty?  Often these are sold by third parties through the vendor that sold you the device.

 

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