Help

Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stylists363
Level 7
‎09-17-2020 08:06 AM

Device overheating who can I talk to to fix this issue?

Hey guys I'm trying to fill out the form for the free HDMI extender and it won't let me finish it ..who do I talk to about my device overheating?

0 Kudos
Reply
1 Reply
makaiguy
Level 21
‎09-17-2020 08:47 AM

Re: Device overheating who can I talk to to fix this issue?

@Stylists363 wrote:

Hey guys I'm trying to fill out the form for the free HDMI extender and it won't let me finish it ..who do I talk to about my device overheating?

The HDMI extender is just an HDMI extension cord with a male HDMI plug on one end and female HDMI socket on the other.  You can likely find one locally and have it immediately.  The one Roku supplies is very short, only about 4 inches long but a longer one would get your Roku stick farther from the tv's heat and interference.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos
Reply