Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Stylists363
Level 7

Device overheating who can I talk to to fix this issue?

Hey guys I'm trying to fill out the form for the free HDMI extender and it won't let me finish it ..who do I talk to about my device overheating?

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makaiguy
Community Streaming Expert

Re: Device overheating who can I talk to to fix this issue?


@Stylists363 wrote:

Hey guys I'm trying to fill out the form for the free HDMI extender and it won't let me finish it ..who do I talk to about my device overheating?


The HDMI extender is just an HDMI extension cord with a male HDMI plug on one end and female HDMI socket on the other.  You can likely find one locally and have it immediately.  The one Roku supplies is very short, only about 4 inches long but a longer one would get your Roku stick farther from the tv's heat and interference.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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