Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Keldrick19
Level 7

Default Wallpapers Missing

I had to reset my roku express and now none of the wallpapers are available except the default purple. It lists Graphene, Decaf, Nebula, and Daydream but they are grayed out. When I try to select Nebula (what I used previously before the reset) It says Theme Switch Failed. Any fix to this?

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4 REPLIES 4\
DBDukes
Community Streaming Expert

Re: Default Wallpapers Missing

It's acting like it's not able to reach the Roku servers. Does everything else work? Can you add apps from the Channel Store on the device? If you manually try a software update, do you get an error?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Keldrick19
Level 7

Re: Default Wallpapers Missing

Yes everything else works just fine. I was able to add channels, other themes, and wallpapers. I just can't use those 4 defaults. There isn't even a thumbnail for them. Just a grey picture.

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On-the-Beach
Level 7

Re: Default Wallpapers Missing

Have you been able to restore the original default wallpapers?  I have the same issue/problem!

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Keldrick19
Level 7

Re: Default Wallpapers Missing

No I was never able to find a solution. I just gave up and I am using the default purple. I would still love to find a fix for it though.

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