Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Dead Roku 4

Roku 4 working fine, connection to internet via hard wired, and then it just returned to the ROKU main display, then nothing worked, stays there about 10 seconds then displays screen that it cannot connect to HDMI device.  Reset unit and same results.  Unit has always run very HOT to touch and I figure it has finally cooked the electronics inside.  Unplugged and let cool for an hour, since the unit is always on and that also made no difference.

Anybody have any ideas or is the unit DOA? as I suspect.  It only last about 2 years.

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Roku Employee
Roku Employee

Re: Dead Roku 4

@Rover100 

Thanks for the note.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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