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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Ozy184
Level 7
‎06-07-2020 06:52 PM

Custom and Default theme

I have tried everything and can not get to to the custom setting to turn it off.  I just want my theme to stay.  I literally do not have a custom theme option that I can turn off.  Please help.

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4 Replies
makaiguy
Level 21
‎06-08-2020 07:27 AM

Re: Custom and Default theme

Model and model number of your Roku? (Settings > System > About)
Using the remote for this Roku, not one for another device like a sound bar?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Ozy184
Level 7
‎06-08-2020 07:33 AM

Re: Custom and Default theme

YH009E002045

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Ozy184
Level 7
‎06-08-2020 07:37 AM

Re: Custom and Default theme

Model . 3921RW - ROKU PREMIERE+

SERIAL NUMBER . YH009E002045

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makaiguy
Level 21
‎06-08-2020 04:51 PM

Re: Custom and Default theme

Ok, now we know you have a Roku streaming unit, not a tv with Roku built in. Plus we know it is a current model, fully capable of runnung the latest Roku software.

I think the latest Roku software, verrsion 9.3, moved some things around a bit and may have changed some nomenclature. Look under Settings > Theme. Does turning "Seasonal themes" off do what you want?
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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