Roku Device Features, Settings & Updates

[Boggled]

We just started watching Bosch Season 6. The closed captioning is in a foreign language. All the settings are in English. 

Help

[renojim]

Press the * button on the remote and see if there are any other options.  Maybe they're mislabeled.  Otherwise, it's an issue with the provider.  Of course if you're talking about The Roku Channel, I guess that would be Roku.

[Boggled]

And if this is streaming from Amazon Prime, they would be the problem? Yes, ?I’m using a Roku device.

[TheCommish]

I am having the exactly same problem with a new Roku device watching Bosch season 7.  Our smart TVs play it correctly in English.

[StreamerUser]

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@TheCommish wrote:

I am having the exactly same problem with a new Roku device watching Bosch season 7.  Our smart TVs play it correctly in English.

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Press Up to open up the X-ray interface, then up twice more and select Subtitles:  Make sure they are  On/English - then turn them off, press back twice to start playback again, then go turn them on again, they should be in English.