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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Boggled
Level 7
‎07-22-2020 08:46 PM

Closed captioning

We just started watching Bosch Season 6. The closed captioning is in a foreign language. All the settings are in English. 

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renojim
Community Streaming Expert
‎07-22-2020 10:14 PM

Re: Closed captioning

Press the * button on the remote and see if there are any other options.  Maybe they're mislabeled.  Otherwise, it's an issue with the provider.  Of course if you're talking about The Roku Channel, I guess that would be Roku.

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Boggled
Level 7
‎07-22-2020 11:08 PM

Re: Closed captioning

And if this is streaming from Amazon Prime, they would be the problem? Yes, ?I’m using a Roku device.

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TheCommish
Level 7
‎07-03-2021 09:24 AM

Re: Closed captioning

I am having the exactly same problem with a new Roku device watching Bosch season 7.  Our smart TVs play it correctly in English.

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StreamerUser
Level 20
‎07-03-2021 10:21 AM

Re: Closed captioning

@TheCommish wrote:

I am having the exactly same problem with a new Roku device watching Bosch season 7.  Our smart TVs play it correctly in English.

Press Up to open up the X-ray interface, then up twice more and select Subtitles:  Make sure they are  On/English - then turn them off, press back twice to start playback again, then go turn them on again, they should be in English.

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