Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Closed Captioning will not stay set to ‘On Replay’

It immediately changes back to ‘Off’ most of the time or ‘On Always’ occasionally.  Those two settings will stick.  Only ‘On Replay’ ...the one I want...will not stick.  Used to work fine until the most recent OS update.

7 Replies
Level 7

Re: Closed Captioning will not stay set to ‘On Replay’

I'm having the same problem. I wasn't aware there was an update.  We just got our Roku about 6 weeks ago and it suddenly stopped working so I was wondering if it was a bad device, but it must have updated and stopped working.  It would be nice if it would start working again as I loved this feature!

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Re: Closed Captioning will not stay set to ‘On Replay’

I found an odd workaround that is... so far... working.   When cycling through the options... clear the the left instead of the right.  If I right arrow it won’t stick... but if I left arrow to it... it will.

Level 8

Re: Closed Captioning will not stay set to ‘On Replay’

Thanks, I tried using the left arrow and so far it's working.

Level 7

Re: Closed Captioning will not stay set to ‘On Replay’

I noticed this after the Roku Streaming Stick + (3810, 3811 series)  upgrade as well.  The left arrow does seem to work, but I wish they would fix this. 

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Level 8

Re: Closed Captioning will not stay set to ‘On Replay’

I found the left arrow solution to work for awhile but now this has ceased. Surely Roku will find a way to re-establish closed captioning as it is a very important feature for many people. Going out of an app to set it up in Roku's main settings each time is not an acceptable solution. 

Level 7

Re: Closed Captioning will not stay set to ‘On Replay’

Same issue. Left-arrow workaround was a good find but would love for developers to fix this bug. Roku Streaming Stick + (3810, 3811 series)  

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Level 8

Re: Closed Captioning will not stay set to ‘On Replay’

This is really disgraceful. The "Recent Channels" setting does the same thing - keeps switching back. I just tried the Left Arrow solution, so we'll see.

But, seriously?

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