Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Closed Captioning always on

I can't seem to keep Closed Captioning off.  Everyone time I turn on my ROKU TV, I have to manually go and change the CC to off.  I can open an app and it'll be off but if I close that app and then go into another app, I have to go and turn off CC again...this is happening all the time.  I want to be able to turn off CC and keep it off! I'm about ready to throw out all my ROKU TVs because of this!! Help!!!!!!!!!!!!!  (and this doesn't happen on the one Fire TV I have, the CC stays off so it isn't an app issue, more of a ROKU issue)

3 Replies
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Level 7

Re: Closed Captioning always on

It's a daily chore. You get the standard instruction to reset the settings but it's back every time.  If they don't fix it soon they really Skkkk.

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Level 7

Re: Closed Captioning always on

Fix this, why do i have to reset this every time I log on.

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Highlighted
Level 7

Re: Closed Captioning always on

Hey Guys,

I'm having a similar problem. Doesn't happen ALL the time, but CC does seem to turn itself on by itself. I've checked to make sure the shortcut is disabled, but that doesn't seem to keep it from turning itself on. I find it hugely annoying. Why would you put a option for ALWAYS ON, but not have an option ALWAYS OFF? 

 

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