Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Latoria
Level 8

City Stroll: Movie Magic

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What happened to my Roku City Stroll: Movie Magic⁉️ I performed a restart but I can only get the black and white screen saver — I want the purple screen saver back. When I click Movie Magic no screen shot appears.16193292211587161754188538823747.jpg

 

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RokuMary-F
Roku Employee
Roku Employee

Re: City Stroll: Movie Magic

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Hi everyone,

Thanks for bringing this to our attention.

We would recommend trying to perform a manual update on your Roku device to see if you are still experiencing the issue you are reporting.

Instructions to manually update your software:
1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now
For more information about how to check for a manual update, visit our Support page here: How do I update the software on my Roku® streaming device?
Let us know how it goes! We're hoping this will work for you.

Regards,
Mary

 

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DBDukes
Community Streaming Expert

Re: City Stroll: Movie Magic

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Your post is tagged with a Roku 1 model 2710. That is an older device, among the oldest and least powerful devices that Roku still supports. But, Roku still supports it.

However, as it is a less powerful device, occasionally, some apps stop working on it after those apps are updated. I do not know if that is the case with that screen saver and the 2710, but it is the case for some apps.

If the screen saver was updated and the update broke 2710 functionality, that may be permanent. However, it would be best if another user of that screen saver came by and reported any experience that is less than optimal.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

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Note: I am not a Roku employee.
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Latoria
Level 8

Re: City Stroll: Movie Magic

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Thank you, but I fixed  it. I know have the purple City Skyline. Thank you!!!

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makaiguy
Level 21

Re: City Stroll: Movie Magic

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@Latoria wrote:

Thank you, but I fixed  it. I know have the purple City Skyline. Thank you!!!


Please share HOW you fixed it, for the benefit of others with the same issue.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Dawnsmith91
Level 7

Unavailable movie magic screensaver

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Movie magic screensaver is unavailable/missing. I've done everything I can think of to get it back anyone else having the same issue 

Ro55a
Level 7

Re: Unavailable movie magic screensaver

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I also have this problem on Roku 3. 

StreamerUser
Community Streaming Expert

Re: Unavailable movie magic screensaver

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Roku replaced it with the "Luca" (Disney movie) screensaver - hopefully this is just temporary.

 

StreamerUser
Roku Community Streaming Expert

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ilike2game
Level 7

Re: City Stroll: Movie Magic

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please let us know how you fixed it it was my favorite.

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indigoredster
Level 7

Re: Unavailable movie magic screensaver

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Agreed: Irritating. I'm not a Kid I don't want to see it on my background. Disney has lost their minds anyway.

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gille5000
Level 7

Re: Unavailable movie magic screensaver

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Mine just disappeared as well, replaced by some Disney movie I have no interest in. It appears to no longer be available, which is rather annoying.

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