Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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nantiques
Level 8

Changing my email address on my Roku TV screen.

Hello,

My email address on my Roku TV screen (settings>system>about>) is an incorrect email address (an old one).  The correct email is on my Roku account on my computer.  How do I change the incorrect email on my Roku TV?  Thanks for any help!  

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6 REPLIES 6\
Michellejazz
Level 7

Re: Changing my email address on my Roku TV screen.

I am having the same issue. Ex set up with his email and I need to change it to mine.

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renojim
Community Streaming Expert

Re: Changing my email address on my Roku TV screen.

Are you sure you don't have 2 Roku accounts?  Can you log in at https://my.roku.com using the email address shown from Settings->System->About?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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nantiques
Level 8

Re: Changing my email address on my Roku TV screen.

Actually YES, I just tried it and it seems I somehow have TWO Roku accounts!  What do I do now?

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nantiques
Level 8

Re: Changing my email address on my Roku TV screen.

I figured it out!  Thanks so much for your help!  Smiley Surprised)

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tt4
Level 8

Re: Changing my email address on my Roku TV screen.

How did you do it? I need to change the email on my Roku TV that I inherited from my mother-in-law after she passed.

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Ello2022
Level 9

Re: Changing my email address on my Roku TV screen.

@tt4  There is no way to change it. Go to Roku.com and create an account. Then do a factory reset on your Roku and log in with your newly created Roku account.

https://support.roku.com/article/208757008

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