Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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rtrik
Level 8

Changing channels, pause, rewind going to guide all have a lag drag before the action is preformed

This all started after an up date a week or so ago. 

Hit mute, volume up, guide, change channel, pause, rewind, etc it lags and takes 5 or so seconds to respond. 

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3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

@rtrik

Thanks for the post.

Have you already tried replacing the batteries in your remote to see if that helps the issue you are seeing?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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rtrik
Level 8

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

That's the first thing I tried. It didn't help. 

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makaiguy
Community Streaming Expert

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.

Let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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