Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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katkat804
Level 7

Casting no longer supported

Hi all, 

I have had my Roku Premier for almost a year now and I have been able to cast Youtube videos from my laptop (Mac) onto my Roku. However, this morning the Roku option wasn't available. I also tried it on different websites and my phone. Still no luck. Any tips? 

My Roku is unable to go on the same WiFi network as my laptop and phone, but it has still worked in the past. I tried resetting both my Roku and laptop and still unable to get anything. 

10 Replies
R8tmo
Level 7

Re: Casting no longer supported

Suddenly when I try casting from laptop, both Microsoft Edge and Google Chrome, say that Roku Ultra is "SOURCE NOT SUPPORTED". There have been recent updates to both browsers.  Perhaps they are intentionally designed to restrict casting.  I hope not.

lesmikesell
Level 13

Re: Casting no longer supported


@R8tmo wrote:

Suddenly when I try casting from laptop, both Microsoft Edge and Google Chrome, say that Roku Ultra is "SOURCE NOT SUPPORTED". There have been recent updates to both browsers.  Perhaps they are intentionally designed to restrict casting.  I hope not.


Roku has never supported the chromecast functionality where you can cast any video tab or the full browser screen.   It is limited to the few apps that support casting at the applications level like YouTube, Netflix, and Plex.  With these the cast icon will appear in the browser window.

HelpSeeker
Level 7

Re: Casting no longer supported

It would be a big help in this age of distance learning.

SandyK
Level 7

Re: Casting no longer supported

9/20/20 - For the past 1.5 weeks I have been having issues with trying to watch Netflix and Amazon Prime.  While doing so I kept getting an on screen notice from "Google verifying it's me and that I was signed out of my account and to sign in again".

I have been trying to rectify this issue and now it seems it's because Roku Ultra is not supported by Google Chrome.

I have had nothing but problems with this Roku device.. First it was a problem with Voice narration back in Feb. 2020 as I could not make it stop.  Now this.

I would appreciate a fix from Roku so I may resume trying to use their product.

I look forward to their help.  Sooner is better than later.

thanks.

enalayou1
Level 7

Re: Casting no longer supported

Is the problem of not being able to cast to the tv roku related or what

 

FrankAndBean
Level 7

Re: Casting no longer supported

This has not been my experience with Roku. I've been able to cast web pages with anything on them in the past. But now it's not working. I wonder if the problem is Google's Chrome, and not Roku specifically.

This is an old post but has some solutions that might help someone, none helped me. https://www.reddit.com/r/Chromecast/comments/dnwi85/sudden_source_not_supported/

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StreamerUser
Level 16

Re: Casting no longer supported


@enalayou1 wrote:

Is the problem of not being able to cast to the tv roku related or what

 


All Roku devices support Miracast (for screen mirroring) and DIAL (for app casting). 

All 4K/HDR models also support (Apple's) AirPlay2 (for both screen mirroring and app casting).

If the device (phone/tablet/PC) doesnt support Miracast (e.g. Samsung SmartShare) or the device apps dont support DIAL (e.g. NetFlix/YouTube), or otherwise doesnt support AirPlay, then you wont be able to mirror or cast.

 

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HelpSeeker
Level 7

Re: Casting no longer supported

My kids are distance learning on Chromebooks. I would like to cast their zoom meeting presentations to the TV, so they can see the lessons clearer. I ended up getting a Chromecast to solve my problem. This isn't a hardware issue. I understand why Roku is doing it, but it is also making me consider switching to a different and less restrictive platform. 

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StreamerUser
Level 16

Re: Casting no longer supported


@FrankAndBean wrote:

This has not been my experience with Roku. I've been able to cast web pages with anything on them in the past. But now it's not working. I wonder if the problem is Google's Chrome, and not Roku specifically.

This is an old post but has some solutions that might help someone, none helped me. https://www.reddit.com/r/Chromecast/comments/dnwi85/sudden_source_not_supported/


If you are having problems casting with Chrome, you might consider trying Microsoft's Edge browser (on Windows 10):  it also supports "casting" (mirroring), though via Miracast (instead of Chromecast that Chrome uses) which is what Roku uses.

 

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