Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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copyleft
Level 9

Cannot update from 9.2.0 4502-30 to 9.3

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I cannot update from 9.2 to 9.3

 

 

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atc98092
Community Streaming Expert

Re: Cannot update from 9.2.0 4502-30 to 9.3

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Ah, OK. You're probably caught in the limbo between beta and public for builds. I remember when I took my TV out of the beta and it was a couple of weeks before everything seemed to settle down. Might take a few more days. 

Dan

Roku Community Streaming Expert

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atc98092
Community Streaming Expert

Re: Cannot update from 9.2.0 4502-30 to 9.3

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What model Roku? Older, unsupported devices no longer receive updates. 

Dan

Roku Community Streaming Expert

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copyleft
Level 9

Re: Cannot update from 9.2.0 4502-30 to 9.3

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7128X

43S425

just quit beta testing 9.3 

my tv reverted to 9.2 yesterday

wont go back to 9.3

tried factory reset software and button

tried usb , no change

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atc98092
Community Streaming Expert

Re: Cannot update from 9.2.0 4502-30 to 9.3

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Ah, OK. You're probably caught in the limbo between beta and public for builds. I remember when I took my TV out of the beta and it was a couple of weeks before everything seemed to settle down. Might take a few more days. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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copyleft
Level 9

Re: Cannot update from 9.2.0 4502-30 to 9.3

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When will I be able to download the 9.3 for my usb?

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atc98092
Community Streaming Expert

Re: Cannot update from 9.2.0 4502-30 to 9.3

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@copyleft wrote:

When will I be able to download the 9.3 for my usb?


Hard to say. You can go to https://tvupdate.roku.com/index?p=select and see what is available for your set. Remember that TVs has a slightly different OS than the set top boxes, so availability timeframes differ.

Dan

Roku Community Streaming Expert

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If you appreciate my answer, maybe give me a Kudo.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cannot update from 9.2.0 4502-30 to 9.3

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@copyleft 

Thanks for the post.

If you are still experiencing the issue of updating your Roku device and we haven't yet assisted you, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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