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Fplecki
Newbie

Cannot update Roku 3400x stick in my Roku tv

I bought a Roku tv awhile back expressly because it has Roku already. Now I cannot update it not any of the channels. Did I waste my money?

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4 REPLIES 4
StreamerUser
Roku Guru

Re: Cannot update Roku 3400x stick in my Roku tv

Seeing as how the 3400 was released nearly 9 years ago, I'd say you got your money's worth.

I don't know the brand/model of the TV, but I'm sure it has HDMI ports, for which you could purchase any current Roku model (for $20-100) and hook them up (just remove the 3400 from the MHL port if you want to prevent input confusion).

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makaiguy
Community Streaming Expert

Re: Cannot update Roku 3400x stick in my Roku tv


@Fplecki wrote:

I bought a Roku tv awhile back expressly because it has Roku already. Now I cannot update it not any of the channels. Did I waste my money?


Can you clarify your issue?  Your subject says it's about a Roku 3400 Stick, but your message text says it's about updating a Roku TV.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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renojim
Community Streaming Expert

Re: Cannot update Roku 3400x stick in my Roku tv

The 3400 was the MHL stick that came with the TV making it the first "Roku TV".  It's no longer supported and no longer gets updates.  The OP should probably toss it and get a new Roku device which I believe should work in the TV.  I think you can remove the MHL stick and the TV will still work, but I've never seen one myself.

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makaiguy
Community Streaming Expert

Re: Cannot update Roku 3400x stick in my Roku tv


@renojim wrote:

The 3400 was the MHL stick that came with the TV making it the first "Roku TV".  It's no longer supported and no longer gets updates.  The OP should probably toss it and get a new Roku device which I believe should work in the TV.  I think you can remove the MHL stick and the TV will still work, but I've never seen one myself.


[smacking forehead]  I should have recognized the 3400 was the MHL model.  All would have been clear.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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