Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Cannot stop Roku 1 screen from scrolling

My Roku 1 screen keeps scrolling. I have changed the batteries, reset the system, and removed the remotes from the room. None of that has worked. 

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