Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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smathomas
Level 7

Cannot find and install TUBI TV

I have a Roku Express maybe a Express + and I simply cannot find TUBI TV (the channels with free movies)

I have looked for it in every category but simply cannot find it. To make things harder, the Express doesn't have the search option. Any advise or help will be very much appreciated. Thanks Smiley Happy

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7 REPLIES 7\
Strega
Level 16

Re: Cannot find and install TUBI TV

Do you see it here?

https://channelstore.roku.com/details/7c34d32446def64db7eb2cc359749fe5/tubi-free-movies-and-tv

It's there when I look.  (I'm in the US - perhaps you are not - channel availability does vary by location.)

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DBDukes
Community Streaming Expert

Re: Cannot find and install TUBI TV

The Express has the search option. So does the Express+.

Go to Settings > System > About and provide the model number. I'm really curious as to what device you actually have. 

Also, on that screen is the Software version. What's that?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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makaiguy
Community Streaming Expert

Re: Cannot find and install TUBI TV

I don't believe the Search option on the main Home Page menu is available globally, so depending on where the OP is located, he/she may not have this option. I don't know whether this also applies to the Search option from within the Streaming channels menu.

Tubi availability outside the USA (TUBI info page): https://help.tubitv.com/hc/en-us/articles/115002287433-Tubi-Supported-Devices-outside-of-the-US
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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smathomas
Level 7

Re: Cannot find and install TUBI TV

Thanks for your reply. No, I am not in the US but I have a roku 2 as well and got Tubi on it, also one of my Sony tv's have the app (both works fine). I am from New Zealand 😣

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DBDukes
Community Streaming Expert

Re: Cannot find and install TUBI TV


@smathomas wrote:

Thanks for your reply. No, I am not in the US but I have a roku 2 as well and got Tubi on it, also one of my Sony tv's have the app (both works fine). I am from New Zealand 😣


Working on a non-Roku device wouldn't impact whether or not it works on a Roku device. It's up to the app maker to determine what devices are supported.

You say you have a Roku 2. Which model? I can't emphasize how important the model number is when researching an issue. That's why earlier I asked about your device you think is an Express. 

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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smathomas
Level 7

Re: Cannot find and install TUBI TV

20210405_144944.jpg

 

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DBDukes
Community Streaming Expert

Re: Cannot find and install TUBI TV

Just typing it would have been fine, but okay.

That Roku Express should run it, I would think. However, it's not listed on the list of supported devices:

https://help.tubitv.com/hc/en-us/articles/220200128 

Oddly enough, the original Roku 2 (2720) is, as is the Roku Express 3700, but not the Express 3900.

Even stranger, the Roku 2 HD (3000), Roku 3 XD (3050), and Roku 2 XS (3100) are supported by Tubi, but Roku itself doesn't support those models.

I think Tubi has not updated their list of Roku devices. That matters because the app developer can pick and choose which devices to support. It looks like they aren't adding new devices to the list of supported ones. At least not in Canada.

If it was me, I'd contact Tubi. Or find an alternative to Tubi.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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