I realize many people are having trouble with HBOMax, but I do not even have an option to uninstall. I can uninstall every other channel. I restarted the Roku and even did a factory reset. I have logged out of every device. Like others, HBOMax crashes every time I open it. Are others having issues with the uninstall as well? Any suggestions? Also, I am having a terrible time finding a way to get support from Roku. Am I missing something there?
Same here. I just want to re-install the app.... I do not think I should need to cancel my subscription just to delete/reinstall the app.
When it works, it is terribly sluggish... Most of the time, though, it kicks me back to the Home Screen shortly after opening. If I finally get to my show due to some miracle, it kicks me back out randomly.
I know we should contact HBO for support of their app. But this is a ROKU issue - not being able to reinstall an app. I do not want to do a factory reset and have to set the entire thing back up again.
Please be advised that the only option to remove a channel is by canceling the subscription first. No worries, as long as you're within the billing cycle of your HBO Max membership, you won't be charged again upon resubscribing to the channel.
Make sure as well to restart your Roku device before adding the channel back in to ensure the process is successful.