Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Can’t setup my roku because it keeps updating

I just got my new roku express. I connected it to the WiFi and then it started a software update. For the past 3 hours it has updated, made me connect to the WiFi, and then started updating again. And of course because I didn’t want to spend $100 on a tv service I can’t speak to a representative. Please help. 

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4 Replies
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Level 19

Re: Can’t setup my roku because it keeps updating

If you can use your phone as a hotspot try connecting to that just to get through the setup.

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Level 7

Re: Can’t setup my roku because it keeps updating

I’ve been going back and fourth between my hotspot on my phone and my regular WiFi but neither work

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Level 7

Re: Can’t setup my roku because it keeps updating

The same is happening to me right now. I returned one roku express and got another one thinking that it was just a software issue, but it's still doing the same thing. I have a JVC TV, maybe it's something related to that?

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Level 7

Re: Can’t setup my roku because it keeps updating

Try setting your DNS in your router to 1.1.1.1

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