Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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HiProfile
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku Streaming Stick+

Out of all the various posts that I read and the different solutions that I tried this was the only one. I had to toggle off and on the internet WiFi Connection to get it to work. Each time I started the connection n it would connect to the TV and then it would kickback to the system settings screen after initially connecting to the pairing screen and then freeze for a while. This was truly annoying and frustrating until I read this tip and applied it. Then it worked.

I have the later ROKU TV which is a 65" Hisene 

 


@azurenepsa wrote:
I have a Roku Ultra 4640 and am able to mirror my Windows 10 desktop to it.  However, the Miracast connection almost always fails on the first try.  In order to get it to connect, I have to toggle my PC's wifi off and then back on.  It will usually then work, but sometimes more attempts at connecting may be necessary.  I should note that my PC is in a different room than my Roku so there is no line of sight to the Roku.  That could be the reason why establishing the initial connection can be problematic for me.

In the past, after having successfully mirrored to the Roku, the mirrored desktop would freeze or the connection would drop after a while, and there would frequently be audio problems.  To try to obtain a more stable connection, I made some changes to my wireless adapter's advanced settings.  Basically, I changed the settings so the 2.4ghz band would be preferred, a 20mhz wide channel would be used (to avoid interference with a neighboring wireless node on the same channel) and throughput booster was enabled.  Doing so seemed to provided a more stable connection.

However, I noticed the connection would still freeze occasionally when I was using a bluetooth device.  Using a different bluetooth adapter eliminated that remaining interference issue.  Again, I'm dealing with a no line of sight setup, so that could why some of the changes I made worked for me.  It's definitely taken quite a bit of time for me to establish a stable connection on my Roku Ultra.  It sounds like if I had a Roku 3, it might have been much easier.

 

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Kyle7even
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku

Ive been trying to get this to work for weeks... changing, "Settings>System>Advanced System Settings>Control by mobile apps>Network access: "Default" is checked." Totally worked for me!! Now casting to my living room from my PC!! AHHH THANK YOU SO MUCH MAN!

I have the 50 inch TCL Roku Smart TV and am using windows 10 on a desktop. I had to connect to the wifi before it work, but now i can be connected to wifi and ethernet at the same time and she still works... GLORIOUS!

15 minutes later: Wont connect anymore or show up. Worked for about 3 minutes now cant get it at all.. sigh. 

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atc98092
Community Streaming Expert

Re: Can't screen mirror from Windows 10 laptop to Roku


@Kyle7even wrote:

Ive been trying to get this to work for weeks... changing, "Settings>System>Advanced System Settings>Control by mobile apps>Network access: "Default" is checked." Totally worked for me!! Now casting to my living room from my PC!! AHHH THANK YOU SO MUCH MAN!

I have the 50 inch TCL Roku Smart TV and am using windows 10 on a desktop. I had to connect to the wifi before it work, but now i can be connected to wifi and ethernet at the same time and she still works... GLORIOUS!

15 minutes later: Wont connect anymore or show up. Worked for about 3 minutes now cant get it at all.. sigh. 


I believe the Windows 10 computer has to be connected via wireless. My wired desktops do not show any remote screens available, while my wireless laptop shows everything on my network. 

Dan

Roku Community Streaming Expert

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Nomad2
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku

This is the first time I could connect in 3 days.  I just turned of "firewall" in my McAfee Protection and was able to connect.  More to come.

 

Thank you very much

AB4
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku Streaming Stick+

And it worked again. To clarify, I have to reset my Roku network connection--basically disconnect and then reconnect by entering the network password. Then screen mirroring works again!

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borolet
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku Streaming Stick+

I have 2 Roku Smart TV's and 2 laptops. For some time I was able to connect both laptops to one or both TV's and display content from my Dell laptop to the TV. Recently, I tried to connect and it would not connect. I tried it on both computers and both TV's. It's strange that it once was working and now it's not. I have made sure all my drivers on the laptop are up to date. I am wondering if Roku has ran an update causing Windows 10 to no longer connect. This is frustrating because I have a subscription to HBO MAX, and as of right now HBO MAX and ROKU have not reached an agreement. Therefore I'm not able to get a the full range a movies due to this. However, I can log in on my laptop and get the full content. I'd love to be able to show the movie and display on to the TV from the laptop. The TV shows up a a device to connect to, but it just won't connect. Frustrating.

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AB4
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku Streaming Stick+

If all else fails, you can use an HDMI cable from your computer to your tv!

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BlebNevus
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku

I successfully mirrored my Windows 10 laptop to my Roku 3800R a couple of months ago but now am unable to do so. Unlike some others on this thread, it doesn't appear to be a matter of outdated drivers or an intrusive firewall.  When I connect on the Roku device in Windows, the Roku on my TV screen switches to "Starting video from..." and shows a progress bar -- as if I'd been mirroring a specific video earlier, which is not the case.  After a few minutes, Windows reports "Couldn't connect."

I've tried removing the Roku device from Windows and then adding it back.  I've restarted my laptop and rebooted Roku (disconnecting it from the TV as well as from the power source).  The same thing happens every time.

Any thoughts?

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flipschitz
Level 9

Re: Can't screen mirror from Windows 10 laptop to Roku

I was finally able to mirror from my laptop to my Roku Streaming Stick+ for quite awhile after not being able to for the longest time and then it suddenly stopped working again.  The stick shows up under Devices and Printers but is not listed under wireless displays when I want to try to connect to my TV.  My drivers are all updated but that could be the issue too.  I quit wasting time trying to figure this out.

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DizzyAndLofty
Level 7

Re: Can't screen mirror from Windows 10 laptop to Roku

I used to be able to cast but it stopped working a few months ago.  Now strangely If I leave the ROKU powered but not plugged into the TV after a few minutes the PC will then see the ROKU and allow it to connect.

 

If I then plug it into the HDMI port it will show the casted screen but it will pause on this and refuse to update.  The PC will then give up on the connection and not allow any more reconnections, and finally the ROKU will disappear from the list of devices.

Unplug the ROKU from the HDMI and it allows connection again after a few minutes.  Could you see if this happens for you, it may provide some common clues to ROKU to track down the problem.

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