Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Can't connect

When I connect my internet both green check Mark's are there but then it says checking for new software updates and then it tells me I can't connect to keep trying but it does the same thing every single time. Please someone help???

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